About Our Products
Are your products brand new? Yes — every item is new and in its original packaging. See Product Authenticity & Sourcing.
What age is a product for? Each product page shows the recommended age where the manufacturer provides it. Please also follow the age guidance on the packaging.
Are batteries included? Each product page says whether a product is rechargeable or needs batteries and what is included in the box.
Shipping
How long does delivery take? 6 to 9 business days (1 to 2 handling + 5 to 7 transit), with tracking emailed when it ships. See our Shipping Policy.
How much is shipping? Free on every U.S. order, with no minimum spend.
Do you ship outside the US? We currently ship within the United States only.
How do I track my order? Use the tracking link in your shipping email, or see our Track Your Order page.
Returns & Warranty
What is your return window? 30 days from delivery. See our Return & Refund Policy.
Who pays return shipping? We do — returns are free, with a prepaid label.
What if my item arrives damaged or faulty? Contact us within 30 days of delivery and we'll replace it or refund you in full. See Warranty & Replacement.
Payment & Contact
What payment methods do you accept? PayPal.
How do I contact you? Email support@littlelarkco.com or call +1 (564) 544-8005, Monday to Friday: 9:00 AM – 5:00 PM (PT); Saturday & Sunday: Closed.
Company Name: Little Lark Co
Address: 1314 Arnold St, Aberdeen, WA 98520, United States
Email: support@littlelarkco.com
Phone: +1 (564) 544-8005
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (PT); Saturday & Sunday: Closed
Response Time: We aim to reply within 1–2 business days