Our Guarantee
If your item arrives defective, damaged or with missing parts, or develops a manufacturing fault within 30 days of delivery, we will replace it or refund you in full.
What Is Covered
- Manufacturing defects in materials or workmanship.
- Items that arrive damaged or do not work on arrival.
- Missing parts or accessories from a sealed package.
What Is Not Covered
- Accidental damage, misuse, or normal wear and tear such as scuffs, fading or worn fabric.
- Damage caused by incorrect assembly, incorrect charging or batteries, or use contrary to the instructions supplied with the product.
Manufacturer Warranty
Where a product comes with a manufacturer warranty, its terms are included with the product and are available from us on request. We will help you make a claim.
How to Claim
Email support@littlelarkco.com with your order number and a short description, photo or video of the issue. We will arrange a replacement or refund and cover return shipping for valid claims.
Company Name: Little Lark Co
Address: 1314 Arnold St, Aberdeen, WA 98520, United States
Email: support@littlelarkco.com
Phone: +1 (564) 544-8005
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (PT); Saturday & Sunday: Closed
Response Time: We aim to reply within 1–2 business days