Refund policy
We want you to love your purchase. If you're not completely satisfied, you can return eligible items within 30 days from the day your order arrives.
Free Returns
- All returns are free — we provide a prepaid return label on every return, including change of mind.
- No restocking fees.
- Damaged, defective or incorrect items are covered too.
Eligibility
- Return requested within 30 days of delivery.
- Item unused, in its original condition and original packaging, with your order number.
- For hygiene reasons, clothing that has been worn or washed cannot be returned for change of mind. Faulty items are always covered under our Warranty & Replacement policy.
How to Start a Return
Email support@littlelarkco.com with your order number. We'll reply with a prepaid return label and instructions — at no cost to you.
Refunds
Once we receive and inspect your return, we issue your refund to the original payment method within 7 business days. Your bank may take a few additional days to show it.
Exchanges
We do not offer direct exchanges. Return the original item for a refund and place a new order.
Order Cancellations
You can cancel your order any time before it is dispatched for a full refund — email us as soon as possible.
Damaged, Defective or Incorrect Items
If something arrives damaged, defective or not as ordered, contact us within 30 days of delivery and we'll replace it or refund you in full, including all shipping.
Company Name: Little Lark Co
Address: 1314 Arnold St, Aberdeen, WA 98520, United States
Email: support@littlelarkco.com
Phone: +1 (564) 544-8005
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (PT); Saturday & Sunday: Closed
Response Time: We aim to reply within 1–2 business days